Terms & Conditions

Ordering

Minimum Order Requirements:

  • Opening orders and reorder are minimum $150
  • Orders (including shipping rates) are charged at the time the order is placed.
    • When the order is prepared for shipping, if freight charges exceed original order charges, the order will be held and the customer will be notified.
  • All items must be ordered in the required minimum quantities.

Shipping

  • All shipments are FOB: Washington, NC
  • All product is shipped via our carrier unless otherwise stated on order confirmation
  • Shipping charges are paid by customer
  • Delivery dates and shipping cost are approximate until order ships
  • We reserve the right the refuse any order

Backorders:

We reserve the right to ship back orders unless especially instructed in writing to cancel back orders.  All back orders under $50 will be cancelled.

Terms

  • Major credit cards accepted (Visa, Mastercard, or American Express)
  • All product is shipped via our carrier unless otherwise stated on order confirmation
  • Delivery dates and shipping cost are approximate until order ships
  • We reserve the right the refuse any order 

Returns

Despite our quality assurance efforts, damages can occur in production or transit and order processing errors are made.  Please inspect all merchandise carefully.  We want you to be as proud to sell our product as we are producing it.
  • To file a claim for damaged merchandise, complete the enclosed Claim Form in your shipment and email to damages@gowhimsey.com
  • All claims must be filed within 7 days of delivery.
  • Product returned with your pricing markings or not in its original packaging will be subject to a 20% restocking fee.
  • If shipment has been damaged in transit, it may be necessary for the carrier to inspect the shipment.  Hold all cartons and packaging materials until confirming with us of your disposition.

 

Governing Law

These terms and conditions shall be subject to the laws of the state of North Carolina.  The exclusive venue for any dispute out of or in connection with this Agreement shall be the competent court located in the State of North Carolina.

 

All products shown on this site are the exclusive designs of Mainstreet Collection | Anna Lane and Co.
Any infringement will be strictly enforced.
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